After the secondary research, an extensive user research was conducted involving online surveys for children (aged 5-12) and parents, individual interviews (semi-structured and unstructured with probing) of parents and teachers inclusive of expert reviews from the teachers and a focus group for children in our target user group.

The online surveys provided us with quantitative data from primary users. 450 responses were recorded for the children survey, while the parent's survey received 62 responses. The interview questions focused on the reasons for the lack of interest in History and Culture by children as well as the usefulness of potential solutions and how different learning methods could be used. All interviews were conducted virtually via Zoom and phone calls. The focus group was conducted to understand the problems children faced as well as the viability of potential solutions. Students from grades 6 and 7 were split and randomly sampled into two equal-sized groups for two separate activities. The focus group involved testing the concept of virtual trips using a basic prototype for the test group against textual learning from books for the control group. In the first activity, the students were given a video tour of Lahore Museum along with a museum guide like explanation. In the second activity, the students were given a write-up on Lahore Museum which they were instructed to read. The students, in each group, were given a short quiz that was based on their activity and the results of both activities were evaluated.